When CDT client is started, “virtual phone initialized” message does not disappear

Cause

CDT starts using cache files from older configuration.

Resolution

• Clear IE browser cache and delete manually all files under “Temporary Internet files” folder. To clear IE cache, open Internet Explorer and use hotkey combination “Ctrl + Shift + Delete”. Check options “Temporary Internet Files” and “Cookies”, and click to “Delete”.
• If this does not work, then write to our Support team. (support@prominion.eu)